Drive your deals forward.
Effortlessly.

What do you like best about Forward? Forward has immensely facilitated our interaction with a diverse, global clientele. The platform’s standout feature for us is its ability to provide a centralized, cohesive space for each client with a few clicks. This has been incredibly beneficial in conveying complex loyalty program structures in an easy-to-understand manner. The ability to engage and inform clients in a single, interactive journey, regardless of their location, has been revolutionary for our business. Also, it struck our prospects and clients as a “very easy platform to use”. What do you dislike about Forward? We manage a global portfolio of clients for our loyalty software, and while Forward has been a solid platform, we’ve encountered minor challenges with language localization. Catering to a global audience means dealing with various languages, and more multi-language support was crucial. They introduced features to solve our issue rapidly, and now we can use them in 3 languages. What problems is Forward solving and how is that benefiting you? Our primary challenge as a loyalty software provider has been maintaining consistent, clear communication with clients across different regions. Forward solved this by offering an intuitive, interactive platform where we could centralise all client interactions. This streamlined approach has saved us time and significantly improved our client relationships. The deep insights provided by Forward have allowed us to tailor our interactions and software offerings more effectively, leading to a higher client retention rate. It’s been a strategic tool, enabling us to foster collaboration and empower our clients, making them feel more connected to our services.

What do you like best about Forward? Forward truly stands out for me is its ability to facilitate closing deals effectively. It's like having a strategic tool in your arsenal that helps engage prospects and empowers your sales team. The automated reminders and notifications are a lifesaver, ensuring that no follow-up is missed. My team gets all the insights regarding protect actions like visits, documents read and engagements. Implementing Forward into our sales process wasn't conplicated at all. We are using Forward on daily basis and whenever we need support, we contact them via in app chat, they respond quickly and they are quite helpfull. What do you dislike about Forward? For my team, it took a couple of days to get used to the features Forward offers. However, once we got the hang of it, it was smooth sailing. What problems is Forward solving and how is that benefiting you? Forward has been saving time and boosting our team's productivity. It has given us a competitive advantage by helping us maintain momentum with our clients throughout the sales cycle. The platform has not only helped streamline our sales process but also fostered collaboration within the team. Our sales cycle has reduced significantly, and the response rate for our outreach campaigns has improved drastically. It's safe to say that Forward has transformed how we engage with our buyers, offering a more efficient and personalised experience.

What do you like best about Forward? Forward has been a game-changer in how we manage our sales process. We use it daily. What stood out to me most was its impressive space that creates a personalized and collaborative interaction with our clients. The platform’s ability to maintain momentum with multiple stakeholders through collaborative tools like chat features and document sharing has been invaluable. Moreover, Forward’s easy integration with Hubspot allowed us to access and maintain digital sales rooms right from Hubspot CRM screens, simplifying our workflow internally. What do you dislike about Forward? Honestly, there’s not much to dislike. I like it, and my team loves it. If anything, I’d love to see more customisation options in the future. While the current setup is good, adding more flexibility to personalize spaces even further could enhance user experience. What problems is Forward solving and how is that benefiting you? Forward has completely transformed how we engage with buyers. Its centralised workspace has eliminated the chaos of scattered emails and documents, making the follow-up process more efficient. The mutual action plan widget allows us to seamlessly assign tasks and facilitate closing. With automated task reminders and notifications, we are able to collaborate closely with prospects and keep them engaged throughout the sales journey. Overall Forward significantly impacted our win rate. It has simplified the sharing of up-to-date content. Using Forward ensures every customer feels they’re getting a tailor-made solution, giving us a definitive competitive edge.

What do you like best about Forward? Forward has been a game-changer for us. It's an all-in-one tool that streamlines our entire sales journey, from initial prospect interactions to the intricate details of implementation. Previously, I spent countless hours juggling documents, emails, and proposals, but Forward has condensed tasks like compiling presentations, testimonials, and offers into a mere 10 minutes. What do you dislike about Forward? I'd love to see more robust project management features, particularly the ability to attach files to tasks. Having this functionality would significantly enhance our workflow, especially in managing the complexities of our tailor-made software development projects. What problems is Forward solving and how is that benefiting you? As partners in a tailor-made software development company catering to enterprise and mid-size businesses, managing our sales cycles used to be a constant challenge. Forward has been a game-changer, simplifying our B2B sales process and freeing us from overwhelming administrative tasks.

What do you like best about Forward? Forward's impact on our client engagement process has been nothing short of revolutionary. What truly sets it apart for a marketing-focused company like ours is its ability to create a unique and impressive space for each client. This aligns perfectly with our mission to differentiate ourselves in B2B content marketing. The collaborative nature of the platform, combined with features like chat and document sharing, aligns beautifully with our needs, allowing for more personalized and collaborative interactions with clients. Implementation was super easy and support was always there, although not required. As the integrations were very straightforward we could immediately utilize it in our daily operations and start using the product every day. Additionally, the number of features of the product are ideal for a smooth process easing usage. What do you dislike about Forward? As a company deeply rooted in B2B content marketing, a broader selection of customizable templates would be a significant boost for a team like ours, which thrives on creating unique, differentiated content for each client. This is a minor issue, though, in an otherwise fantastic tool. What problems is Forward solving and how is that benefiting you? In digital marketing, staying ahead of the competition is all about engagement and innovation. Forward has empowered us at FascinatID to do just that. It has streamlined our communications, making sharing our creative digital marketing strategies and content both efficient and effective. The centralized workspace has drastically reduced the clutter of multiple communication channels, making our follow-up process more coherent and impactful. Since adopting Forward, we've seen a significant uptick in client engagement and satisfaction, leading to a noticeable increase in our project win rates. With Forward, we've been able to truly embody our brand's ethos: standing out in the crowded digital marketing landscape.

What do you like best about Forward? Forward's all-in-one platform revolutionizes how we create sales proposals and engage with buyers. Its streamlined process not only helps in closing deals more efficiently but also simplifies client onboarding. The ability to handle these critical business tasks in one place has significantly improved our operational efficiency and client satisfaction. What do you dislike about Forward? While Forward excels in streamlining sales and onboarding processes, I believe it could benefit from enhanced customization options in proposal creation and deeper analytics to better understand buyer engagement. Additionally, integrating more third-party tools would further enhance its versatility in our varied business environment. What problems is Forward solving and how is that benefiting you? Forward is adeptly solving several key challenges in our business pipeline. Firstly, it streamlines the creation of sales proposals, allowing us to craft compelling and professional proposals efficiently. This not only saves time but also enhances the quality of our first impressions with potential clients. Secondly, its features for engaging buyers are instrumental in keeping communications clear and responsive, significantly improving our client interaction and conversion rates. The platform’s insights into buyer behavior and preferences have enabled us to tailor our approaches more effectively, leading to higher engagement and successful deal closures. Lastly, the seamless integration of deal closure and client onboarding in one platform is a game changer. It simplifies the transition from a closed deal to an active project, ensuring a smooth and cohesive experience for both our team and our clients. This continuity has not only streamlined our internal processes but also heightened client satisfaction due to the reduced administrative overhead and more focused service delivery. Overall, Forward has been instrumental in optimizing our sales and onboarding processes, leading to better client relationships, increased efficiency, and ultimately contributing to our business growth

What do you like best about Forward? Forward has enabled our teams to conenct with B2B prospects with an impressive first impression environment. As a remote-first agency, we rely on a system to run effectively, and with Foward, our sales consultants can provide conversation presentations and share information collaboratively with prospects. Getting real-time notifications on engagement post-meeting has also allowed us to drive our sales reps to be more "spontaneous" in catching hot leads in action, resulting in more deals done. If you are a B2B agency or SaaS company looking to manage remote sales teams more effectively, I highly recommend Foward. What do you dislike about Forward? Support was really good in helping us understand how we designed elements within our digital sales room; can't think of anything we haven't liked so far. What problems is Forward solving and how is that benefiting you? We didn't have sight of how the majority of our sales presentation decks were or were not being used, and we could see that sometimes our reps sent too much or too little information. By creating a digital sales room we were able to uniform and elevate the sales process at the same time.